per claim, re-typing the same patient and bill details across portal tabs.
In his own words.
How a hospital claims desk cleared its backlog.
Medipulse · ECHS & RGHSDualite reads every scanned claim file, checks it against 50+ case rules, applies your seal and signature, and prepares it on the ECHS or RGHS portal, in seconds rather than hours. Your team approves before anything is final.
Bring a real claim file. We’ll run it live. No commitment.
“Our claim backlog went from a week to three days.”
Mayank Singhi · Managing Director, Medipulse
Government portals weren’t built for volume. So every claim is typed, checked, printed, stamped and uploaded by hand, and one slip sends it back to the start.
per claim, re-typing the same patient and bill details across portal tabs.
is all it takes for a query or a rejection, and the claim goes back to the start.
per month on printing, hand-stamping and re-scanning every page.
of files waiting before a new one is opened, with a full team on the desk.
Calculated at 86 pages per patient and ₹5 per printed page. The cost may differ from hospital to hospital.
Days of claim backlog, down from a full week.
A leaner claims team, handling the same volume.
Fewer claims sent back with queries or rejections.
Results reported by Medipulse. Outcomes vary with claim volume and case mix.
Your team’s only step is the scan. The file moves through the rest on its own, and every step is logged with the time it took.
Watch. A watcher sits on your scan folder around the clock. The moment a file lands, it’s picked up. No uploads, no reminders.
Read. Every page is read and classified. Patient, admission and bill details are pulled from the discharge summary, bills and reports.
Validate. The file is checked against 50+ case rules. Missing documents and mismatched amounts are flagged before filing, not after a query.
Organise. Pages are put in the order each scheme expects and collated into one indexed, portal-ready PDF.
Digistamp. Your hospital’s seal and authorised signature are applied to exactly the pages each scheme requires. Every impression is logged.
Submit. The claim is entered on the ECHS or RGHS portal and saved as a draft. Your operator reviews, approves and submits.
From a hospital export ZIP to a claim saved on the RGHS portal. This is the screen your claims desk works in, step by step.
Click any step to jump to it. The demo plays on its own otherwise.
One system for the whole claims desk: catch problems before the scheme does, stop printing to stamp, and let the watcher do the filing.
See it on your claimsSpeed only matters if the claim is right. Every file is checked and signed off before it reaches a portal, and you can always see who did what.
How a hospital claims desk cleared its backlog.
Medipulse · ECHS & RGHSA growing volume of ECHS and RGHS claims, OPD and IPD, all filed by hand. The desk ran a week behind, and small data-entry slips kept coming back as queries.
Put a watcher on the hospital’s scan folder. Every file is validated, collated, digistamped and filed on the right portal, with a human review gate for anything unusual.
Something we haven’t covered? Write to info@dualite.dev and a person will answer.
A 30-minute walkthrough on your own ECHS or RGHS files, OPD or IPD. No commitment.